Please allow 1-2 billing cycles for credits to process on your credit card. If you have requested an exchange, you will be refunded for the return and charged for the exchange upon shipment.
If you have further questions concerning a return or exchange, contact us at CustomerService@Appleseeds.com or call us toll-free at 1-800-546-4554. Customer Service is open 9AM-Midnight (EST) Monday-Saturday.
RETURN TO OUR OUTLET STORES
Purchases made via our website or our catalog may also be returned to any Outlet location. Simply bring in your Online returns and exchanges to our Outlet stores. Please enclose the completed return form with your items and your order will be brought back to our distribution center for processing. For a listing of our Outlet stores, visit Appleseed's Outlet Store Locations.
All purchases made directly from an Outlet may be returned to either of our Outlet locations for full refund or exchange within 30 days of purchase.
To return merchandise you received as a gift, please forward your package to:
Attn: Mrs. Presents
100 Murray Dr.
Warren, PA 16368
Please include the following information when making this return:
- Your name, address and phone number.
- If you would like a cash refund or if you wish to place an exchange. If the order is an exchange, please include any additional monies, if due.
- To make the return, you may use the Returns Label included in your package. We will deduct from your refund a fee of $8.99 if you decide to use this service. You may choose any shipper to make your return but strongly encourage insuring this package.
By following these instructions, the gift giver will not be made aware of this return.